Terms of Service
Last Updated: 16 September 2026
1. Agreement
By accessing or using ResellHub.ie (the “Platform”), you agree to these Terms of Service (“Terms”) and our Privacy Policy and Cookie Policy. If you do not agree, do not use the Platform.
2. Who we are
ResellHub is an Ireland-focused online marketplace for buying and selling used and second-hand goods. Contact: support@resellhub.ie. Until a company is registered, the Platform is operated under the responsibility of the named operator communicating via that address.
3. The Platform’s role
ResellHub provides tools to list items, search, message other users, and (for dealers) apply for dealer features and optional paid subscriptions. Unless we clearly say otherwise for a specific product:
- We are not the buyer or seller of items listed by users
- Contracts for sale are between buyer and seller
- We do not hold goods, inspect every listing, or guarantee that a transaction will complete
4. Accounts
- You must provide accurate registration information and keep your login secure
- You must be old enough to form a binding contract under Irish law to use the Platform for buying/selling
- One person or business should not abuse multiple accounts to evade limits, bans, or trust checks
- We may suspend or restrict accounts for suspected fraud, abuse, illegal content, or Terms breaches
5. Listings and content
You are responsible for your listings, photos, descriptions, prices, and messages. You must not list illegal items, stolen goods, or content that infringes others’ rights. We may remove content, limit visibility, or require extra verification (including identity checks for some features).
AI-assisted tools (for example title/category suggestions or the on-site assistant) are aids only. You must check and correct anything before publishing.
6. Messaging and conduct
Do not harass others, send spam, attempt to harvest personal data, or use the Platform to commit fraud. We may review reports and take action we reasonably consider appropriate.
7. Dealers and subscriptions
Dealer applications may require business details and documents. Paid dealer plans (for example Starter/Pro) are billed via Stripe. Fees, listing caps, and features are as described at purchase time. Subscription billing is handled by Stripe; keep your Stripe receipts for your records.
We may offer a promotional Founding dealer membership for a limited time. It does not renew automatically, and we may change or withdraw it with notice. Normal listing rules and moderation still apply. When it ends, your existing listings stay until their own expiry; new dealer-plan publishing needs a paid plan.
8. Payments
Card and subscription payments for ResellHub fees are processed by Stripe. We do not store full card numbers. Item purchase payments between users (if any) are arranged between those users unless a ResellHub payment feature is explicitly offered.
9. Privacy
How we process personal data is described in the Privacy Policy. Cookie use is described in the Cookie Policy.
10. Availability and changes
We aim for reliable service but do not guarantee uninterrupted access. We may change features, limits, or these Terms. Continued use after changes are posted may constitute acceptance where permitted by law; material changes will be highlighted where practical.
11. Disclaimers and liability
The Platform is provided on an “as available” basis. To the fullest extent permitted by Irish and EU consumer law, we exclude liability for user-to-user transactions, third-party sites/services (including Stripe, Google, email and AI providers), and indirect losses. Nothing in these Terms excludes liability that cannot be excluded by law (including for death or personal injury caused by negligence, or fraud).
12. Termination
You may stop using the Platform at any time. To request account closure or deletion of personal data, email support@resellhub.ie. We will handle requests as described in the Privacy Policy (including any legal retention needs).
13. Governing law
These Terms are governed by the laws of Ireland. Courts in Ireland have jurisdiction, without prejudice to mandatory consumer protections that apply to you.