Cookie Policy
Last Updated: 17 October 2026
1. Who we are
ResellHub.ie (“ResellHub”, “we”) is an Ireland-focused marketplace operated from Ireland. Contact: support@resellhub.ie. For personal data more broadly, see our Privacy Policy.
2. What are cookies and similar technologies?
Cookies are small text files stored on your device. We also use related browser storage (for example localStorage) for some interface preferences. Under Ireland’s ePrivacy rules and GDPR, non-essential cookies generally require your prior consent.
3. Cookies and storage we use today
We do not use advertising pixels (for example Meta Pixel). Optional Analytics cookies for Google Analytics 4 and Microsoft Clarity load only after you allow the Analytics category in the cookie banner — they stay off by default. First-party listing “analytics” in our database are seller-facing view/inquiry counters, not marketing trackers in your browser.
Strictly necessary
| Name / type | Purpose | Duration |
|---|---|---|
PHP session cookie (custom session handler → users__sessions) |
Keep you logged in, protect forms (CSRF), and run core site features | Session / server-side expiry |
Preferences (non-essential — consent required when set via location tools)
| Name | Purpose | Duration |
|---|---|---|
user_pincode |
Remember a preferred Irish location/Eircode area for browsing | ~30 days |
user_pincode_method |
How that location was chosen (e.g. manual vs device location) | ~30 days |
These may be set after you choose a location or after device geolocation + Google Geocoding. Preference cookies are only set if you accept the Preferences category in our cookie banner (or Cookie settings). If you have not consented, existing user_pincode / user_pincode_method cookies are cleared.
Functional localStorage (interface only)
- Keys such as identity-verification nudge dismiss flags (e.g.
rh_idv_nudge_dismissed) — remember that you dismissed an in-app prompt
Analytics (non-essential — off until you consent)
These load only after you accept Analytics (or Accept all). You can withdraw any time via Cookie settings in the footer.
| Name | Provider / purpose | Duration (typical) |
|---|---|---|
_ga |
Google Analytics 4 (Google Ireland Limited) — distinguish visitors for aggregated traffic stats | up to 13 months |
_ga_* |
Google Analytics 4 — persist session state for the measurement ID | up to 13 months |
_clck |
Microsoft Clarity (Microsoft Ireland Operations Limited) — persist a Clarity user id | up to 1 year |
_clsk |
Microsoft Clarity — connect page views into a session | ~1 day |
GA4 event data in our Google Analytics property is retained for 14 months. Clarity may record masked session replays (project masking is set to Strict; we also mark contact and message fields with data-clarity-mask). Clarity is not loaded on admin, chat inbox, identity verification, dealer billing/portal, login/signup/password reset, account settings, or Sell.
Consent record
rh_cookie_consent— stores your cookie choices (version, necessary, preferences, analytics, timestamp) for up to about 12 months. If we change the consent version, we ask again.
4. Third-party technologies (not always “our” cookies)
- Google Fonts — stylesheets loaded from Google may allow Google to see your IP address. We plan to reduce this dependency (for example by self-hosting fonts).
- Google Sign-In (
accounts.google.com) — used when you choose “Continue with Google”. - Google Maps Geocoding — used only when resolving device location to an area code for the preference cookies above.
- Google Analytics 4 (Google Ireland Limited) — optional; page views, device/browser signals, approximate location, and coarse interaction events after Analytics consent. Not used for ads personalisation on ResellHub.
- Microsoft Clarity (Microsoft Ireland Operations Limited) — optional; page views, device/browser signals, approximate location, interactions, and masked session recordings after Analytics consent.
- Cloudflare Turnstile — bot protection on forms (contact, login, signup, and password reset); Cloudflare may process your IP and browser signals for security.
- Stripe Checkout — when a dealer starts a subscription, you are redirected to Stripe-hosted pages. Stripe sets its own cookies under Stripe’s domains and privacy notice.
Analytics providers may process data outside the EEA under their safeguards (for example Standard Contractual Clauses). See the Privacy Policy.
Server-side services (OpenAI for listing/assistant features, AWS SES for email, VMS vehicle lookup) do not set cookies in your browser; they are described in the Privacy Policy.
5. How to control cookies
- Use Cookie settings in the site footer (reopens the banner)
- Or clear/block cookies in your browser settings
- Necessary session cookies are required for login and secure forms; blocking them may break the site
6. Changes
We will update this page when our cookie or tracking set changes. The “Last Updated” date will change accordingly.